Accent celebrates three Customer Champions - Stacy Hartley, Jackie Best, and Helen Hutchinson - shortlisted for national housing awards in recognition of their dedication and community impact.
Discover how Accent’s Customer Champions have driven real change over the past year. Watch their annual update video and learn how you can get involved.
Discover how our Housing Partner Cheryl supported a grieving customer facing financial hardship, helping him secure vital funding and a fresh start. Learn how Accent can support you too.
Housing Partner Cheryl tackles antisocial behaviour with empathy and teamwork, helping residents feel safe and supported in their homes.
Discover how Accent Housing tackles anti-social behaviour (ASB) and empowers customer voices. During ASB Awareness Week 2025, learn how we work together to build safer, more inclusive communities.
Accent’s CEO Nick supports the Government’s ten-year plan to deliver 300,000 social and affordable homes, highlighting its vital role in tackling the housing crisis and building stronger communities.
From 4pm Fri 4 July to 8am Mon 7 July 2025, MyAccount and our Tech & Housing Hubs will be unavailable due to essential updates. For emergencies, call 0345 678 0555. Thank you for your patience.
How Accent Housing is providing 39 new affordable homes in Little Downham, Cambridgeshire. The rural exception site meets local needs, supports community sustainability, and brings added social value.
From 30 July 2025, we’re introducing ‘final mile tracking’ for repairs carried out by our main contractor, Ian Williams.
Accent's development, Buttercross Place in March, Cambridgeshire, is redefining sustainable, affordable living with homes designed to meet the anticipated Future Homes Standard.
On Starts at Home Day, Accent Housing honours Tanya Scott, Head of Specialist Housing, for empowering communities with compassion and leadership.
On Thursday 4 September, Accent colleagues will be out in neighbourhoods for The Big Conversation—our annual event where we swap desks for doorsteps.
Accent has launched a new Diverse Needs Policy to better support customers with individual needs. Read the policy and share your feedback with our Community Development & Inclusion team.
Gas Safety Week – looking after your home, friends and family
We knocked on 5,671 doors for our 3rd Big Conversation, hearing from 1,951 customers across the UK. See how your feedback is shaping our housing services.
Read Accent Housing’s Customer Annual Report 2024-2025. See how we’re performing against Tenant Satisfaction Measures, service improvements, and updates from the Big Conversation event.
We’re proud to launch our refreshed Customer Influence Framework, giving customers across the UK a stronger voice in shaping services at Accent.
Accent Housing delivers 25 affordable, energy-efficient homes at Belsar Grange, Willingham, providing rental and shared ownership options for local families.
Read our new Diverse and Additional Needs Policy and share your feedback. Help us make our services fair, accessible, and supportive for everyone.
Accent Housing and R. Benson refurbished the guest apartment at Cranmore Court, creating a modern, welcoming space for families and friends to stay.
Residents at Aprilia Court enjoy a new accessible community garden, created with Ian Williams, bringing people together for gardening and wellbeing.
Our Technical Hub team trained on gas safety and repairs to help customers stay safe and warm this winter, with support from contractor partners.
Accent is shortlisted for Best Affordable Housing Development and Best Development Team at the Inside Housing Development Awards 2025.
