Safety in your home

Your safety is our top priority.

Here you will find information about what we do to keep you safe in your home, and what you can do to help. 

We are committed to:

• Working with you to make sure your home is safe
• Taking our responsibilities seriously and ensuring you are aware of your responsibilities too
• Making it easy for you to get in touch with us to share concerns, and when you do, ensure you are listened to.
• Sharing information in a way that suits you.

Accent will:

• Respond to any concerns or repairs you make
• Make an appointment to carry out a gas safety check every year (if your home has a gas supply)
• Make sure that your building has an up to date fire risk assessment where the law requires one
• Carry out an electrical inspection every five years
• Ensure that communal water systems are safe
• Ensure that any asbestos in your building is managed so it wont effect you, and if there is any, you know where it is. 

What we need from you:

We prioritise your safety, but you have a role to play too. We ask that you:

• Tell us if there are safety concerns in your home, and let us know about repairs so we can address them.
• If you live in a block of home, remember to keep fire doors closed, and don’t obstruct communal routes – they need to be safe and clear in the unlikely event of an evacuation.
• Allow us access to your home so we can carry out the important safety checks when we need to.
• Remember to arrange home contents insurance to protect your belongings if there was an incident.