Community Development and Inclusion Team
Community Development Partners
Working with Housing Partners and teams across Accent, our Community Development Partners engage with our customers at a local level to understand what is happening where you live and develop projects, events and initiatives which benefit your communities and deliver social value.
If you have an idea for an event or activity which you feel will benefit your neighbours and your community, please get in touch with us, we'd love to hear about it.
Inclusion Partners
Our Inclusion Service helps our customers to manage their finances and sustain their tenancies to achieve long-term stability. Our Inclusion Partners work closely with the housing services team to provide practical advice and access to specialist support with budgeting, benefits, financial assistance, and digital inclusion.
Our Inclusion Partners provide one‑to‑one support to customers with complex needs or barriers that cannot be resolved through digital or other services.
Events near you
All our customer events across all our regions are listed here. If you'd like to know more about any of them, there's a contact email listed with each one. We are very busy over the summer months and we would really love for you to join us at any of our open activities.
Featured Events
Christmas on Bolckow Road
8 December 2026 from 1pm to 2.30pm.
Redcar & Cleveland Training & Employment Hub, Bolckow Road, Grangetown, TS6 7BS.
Join us for our family festive event from 1pm.
We have activities for children, a festive raffle, prizes for the best Christmas jumpers and advice and support for our local customers.
Free festive snacks and winter wellbeing packs.
For more details, email soya.keaveny@accentgroup.org
Christmas at Cranbrook
3 December 2026 from 1pm - 5pm.
We have a festive, fun filled event planned for Cranbrook Gardens. Join us for free food and some Christmas activities.
Residents of Cranbrook Gardens and nearby Accent homes very welcome.
For more details, email community.development@accentgroup.org
Swan Court Housing Drop-in and Get Online Event
6th November from 10am to 12pm.
Swan Court, Dunston, Gateshead, NE8 2QQ.
Accent customers from Swan Court and the surrounding streets are welcome to join us for our housing advice drop-in and get online event.
If you need any tenancy support, or you'd like to let us know about any issues or concerns, or you'd like to learn how to access online services safely, then please come along.
For more details, email community.development@accentgroup.org or linda.deakin@accentgroup.org
Customer Group Meetings and Workshops
Customers can also play a more active role and 'give a little more time' by joining a Customer Group or signing up to workshops.
Our Community Development and Inclusion Strategy
Our Community Development and Inclusion Strategy explains how we work with you and our community partners to help you make the most of any opportunities to improve your life, or to help you overcome any challenges you may face. Supporting you in this way means the work we do in your communities has a direct and positive impact on you.
You can view the full version of our strategy here.
Please email us with any thoughts or feedback on our strategy - CommunityDevelopment@AccentGroup.org
Your views are very welcome. They will help us make sure we get this important work right and enable us to support your neighbours and your communities in so many different ways. Thank you.