Stay safe this festive season: essential Christmas fire safety tips
Keep your home safe this Christmas with essential fire safety tips. Learn how to prevent candle, cooking, electrical and decoration-related fires this festive season.
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Your new MyAccount portal will launch this week!
Our new MyAccount portal launches 4 December with better security, faster updates and a clearer design. Learn what’s changing and how to reset your password.
Video call repair support now available for customers
Accent now offers GRYPP video call repair support, helping diagnose issues faster, guide quick fixes, and improve first-time repairs for customers.
New Affordable Homes start onsite at Clifton Gardens in Addlestone, Surrey
Accent Housing and Stonebond have begun building 74 new affordable homes in Addlestone, offering rented and shared ownership options with EPC A energy standards. Completion in 2028.
Here to support you this Christmas
Worried about rent or bills this Christmas? Accent Housing offers expert advice, financial support and festive opening hours to help you stay on top of your money.
Important Changes to Universal Credit for People with Health Conditions or Disabilities
Learn how Universal Credit LCWRA payments will change from April 2026, who is affected, and how reporting your health condition early could secure the higher rate.
Where It All Began: Angela Clayton reflects on Ripleyville, the heart of her family’s story
Angela shares her memories of growing up in Ripleyville – a place that felt modern, welcoming and full of community spirit. A story about family, belonging and the power of strong neighbourhoods.
Nick Reflects on His First Year as Chief Executive of Accent
Accent CEO Nick reflects on his first year in post, highlighting customer engagement, colleague culture, strong governance, investment in homes, and plans for Accent’s future.
Our opening hours over the Christmas and New Year period
Check Accent Housing’s opening hours over Christmas and New Year, including Christmas Eve, New Year’s Eve and emergency contact details when we are closed.
Accent’s CEO marks end of 2025
Accent Housing Chief Executive Nick Apetroaie reflects on his first year in the role, highlighting customer engagement, new homes delivery, strong governance and plans for the future.
How to thaw a frozen condensate pipe
Heating stopped in cold weather? Learn how to spot and safely thaw a frozen condensate pipe, plus simple tips to stop it freezing again this winter.
Staying safe in winter: How we manage gritting
Find out how Accent manages gritting during icy winter weather, where gritting is provided, what customers can expect, and how we help keep communities safe in colder conditions.
Accent heads into the new year on a strong footing with three major affordable housing contracts secured
There are no January blues as Accent Housing secures three major contracts to deliver 230+ affordable, sustainable homes in Surrey, Milton Keynes and Wisbech.
Progress Over Perfection: How I’m Approaching Wellbeing This January
A personal reflection on January wellbeing, letting go of perfection, building healthy habits and how flexible working and support at Accent help create balance.
How to bleed a radiator
Cold weather can cause air to build up in radiators. Learn how to safely bleed a radiator, improve heating and what to do if you still need help.
New Year, New Home: Accent and Homemade Homes Invites Local People to Discover Shared Ownership
Start 2026 with a new home. Join Accent and Homemade Homes at Shared Ownership events across Cambridgeshire this January, with reduced fees available.
Accent brings communities together to support customers during the festive season
See how Accent colleagues and partners came together this Christmas to support customers and local communities through food donations, hampers, and acts of kindness across the country.
Electrical safety checks: why we carry them out every 5 years
We carry out electrical safety checks in our homes at least once every five years to keep you safe and meet legal requirements. Find out why these checks matter and how to prepare for your appointment
Supported to Succeed: Life, Motherhood and Career at Accent
Discover how Accent supports working parents to grow their careers, balance family life and thrive at every stage with a truly inclusive workplace culture.
Big Energy Week: Help with Energy Costs and Staying Warm
Find simple tips to save energy, support with energy bills, and places to stay warm. Learn how Accent can help you during Big Energy Week.
Rent and Service Charges: Your booklet is on its way
Find out what’s in your rent and service charge booklet, how much you’ll pay, what charges cover, and where to get help if you’re worried about money.
Find financial support with Lightning Reach
Struggling with household costs? Lightning Reach helps you find and apply for grants, bill support and hardship funds in one place – free and easy to use.