Chase Farm
Discover Chase Farm in Arlesey, Bedfordshire. Energy-efficient 1–4 bed homes for families, available through Shared Ownership and Affordable Rent.
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Celebrating 60 new affordable homes in Bedford
On Friday 4th October, we celebrated the completion of 60 new affordable homes in Bedford.
Upwell Road
Discover Upwell Road in March. 110 energy-efficient 1–4 bed homes for Social Rent and Shared Ownership, built in partnership with Allison Homes.
Accent launches new Customer Engagement Strategy
As a direct result of customer feedback, and in line with our desire to further collaborate with customers on our services, we have launched a brand new Customer Engagement Strategy.
We've made some changes to how we advertise our homes.
There will be two ways to find a home with Accent – on local council websites for choice-based lettings, or on Rightmove.
Accent's Brand-New Look
We are excited to announce that Accent has undergone a brand refresh, and you will soon start to notice our fresh look.
The Big Conversation
On the 1st and 4th November we are introducing our new customer engagement strategy, and we want you to be part of it. We want to speak to as many of you as possible over these two days.
Talk Money Week
This week, we’ve been celebrating Talk Money Week – a time to encourage everyone to have open conversations about money.
Accent Takes a Stand Against ASB
Over the past week, we have taken significant steps to raise awareness about anti-social behaviour (ASB), highlighting its impact and promoting solutions to tackle the issue.
Accent’s Second Annual Environmental, Social, and Governance (ESG) Report is published
Here is our ESG report which shows our ongoing commitment to delivering safe, sustainable, and affordable homes, while aligning our work with the Sustainability Reporting Standard for Social Housing.
We’d like to know more about our customers
We’re contacting customers to ask a few questions that will help us get to know more about you.
The Big Conversation 2024
In November we held ‘The Big Conversation’, our annual customer engagement event. Over 250 members of #TeamAccent went all over the country, listening to customers' feedback, ideas and thoughts.
Temporary Call Centre Closure
Our call centre will be closed briefly on Thursday, 19th December, from 12:15pm to 1:00pm. We apologise for any inconvenience this may cause
Financial Support this Christmas
We can offer support and advice to help you manage your money and clear any arrears you may get into. Our website is packed with information, including details of free financial services.
Christmas Opening Hours
Over Christmas, our opening hours will be a little different to normal.
Bradford 2025
Bradford becomes the UK City of Culture 2025! Celebrate its arts, history, and youth. Join events & explore opportunities.
Your Local Warm Space
With the continuing cost of living crisis and below freezing temperatures, why not spend some time in your local warm space. Spend some time relaxing in a comfortable, warm environment.
Strong Winds: Be Ready and Stay Safe
Stay safe during Storm Eowyn with our tips for managing high winds. Learn how to secure your home, report repairs via MyAccount, and handle emergencies.
Did you report a complaint via our website last year?
If you reported a complaint via our website between April and 2nd September 2024 and haven't received a response, please contact us. Learn more about the issue and how to get in touch.
Rent and Service Charges: Look Out for Your Booklet
Customers will soon get a booklet with personalised rent and service charge information for the upcoming year. Find out what to expect and how to get support if you're worried about payments.
Retrofit funding to support more than 400 households
More than 400 households set to benefit from energy efficiency improvements, including, loft insulation, cavity insulation, air source heat pumps, and solar photovoltaic (PV) panels.