Nick Reflects on His First Year as Chief Executive of Accent
Accent CEO Nick reflects on his first year in post, highlighting customer engagement, colleague culture, strong governance, investment in homes, and plans for Accent’s future.
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Our opening hours over the Christmas and New Year period
Check Accent Housing’s opening hours over Christmas and New Year, including Christmas Eve, New Year’s Eve and emergency contact details when we are closed.
Accent’s CEO marks end of 2025
Accent Housing Chief Executive Nick Apetroaie reflects on his first year in the role, highlighting customer engagement, new homes delivery, strong governance and plans for the future.
How to thaw a frozen condensate pipe
Heating stopped in cold weather? Learn how to spot and safely thaw a frozen condensate pipe, plus simple tips to stop it freezing again this winter.
Staying safe in winter: How we manage gritting
Find out how Accent manages gritting during icy winter weather, where gritting is provided, what customers can expect, and how we help keep communities safe in colder conditions.
Accent heads into the new year on a strong footing with three major affordable housing contracts secured
There are no January blues as Accent Housing secures three major contracts to deliver 230+ affordable, sustainable homes in Surrey, Milton Keynes and Wisbech.
Progress Over Perfection: How I’m Approaching Wellbeing This January
A personal reflection on January wellbeing, letting go of perfection, building healthy habits and how flexible working and support at Accent help create balance.
How to bleed a radiator
Cold weather can cause air to build up in radiators. Learn how to safely bleed a radiator, improve heating and what to do if you still need help.
New Year, New Home: Accent and Homemade Homes Invites Local People to Discover Shared Ownership
Start 2026 with a new home. Join Accent and Homemade Homes at Shared Ownership events across Cambridgeshire this January, with reduced fees available.
Accent brings communities together to support customers during the festive season
See how Accent colleagues and partners came together this Christmas to support customers and local communities through food donations, hampers, and acts of kindness across the country.
Electrical safety checks: why we carry them out every 5 years
We carry out electrical safety checks in our homes at least once every five years to keep you safe and meet legal requirements. Find out why these checks matter and how to prepare for your appointment
Supported to Succeed: Life, Motherhood and Career at Accent
Discover how Accent supports working parents to grow their careers, balance family life and thrive at every stage with a truly inclusive workplace culture.
Big Energy Week: Help with Energy Costs and Staying Warm
Find simple tips to save energy, support with energy bills, and places to stay warm. Learn how Accent can help you during Big Energy Week.
Rent and Service Charges: Your booklet is on its way
Find out what’s in your rent and service charge booklet, how much you’ll pay, what charges cover, and where to get help if you’re worried about money.
Find financial support with Lightning Reach
Struggling with household costs? Lightning Reach helps you find and apply for grants, bill support and hardship funds in one place – free and easy to use.
Accent appoints Gerraint Oakley to Board
Accent Housing announces the appointment of Gerraint Oakley to its Board, strengthening strategic oversight with expertise in asset management, sustainability and growth.
Accent appoints two new Executive Directors
Accent appoints Dean Anderson and Conan McKinley as Executive Directors to strengthen customer experience and ensure safe, high-quality homes for the future.
Supporting future talent during National Apprenticeship Week
Accent Housing celebrates National Apprenticeship Week by supporting young people, working with partners, and inspiring future careers through events, apprenticeships, and site visits.
Accent signs Cleveland Antisocial Behaviour Charter to help customers feel safe
Accent Housing has signed the Cleveland Antisocial Behaviour Charter, reinforcing our commitment to support customers, respond to ASB, and help keep communities safe.
Accent Wins LABC Site Recognition Award
Accent has received a LABC Bricks Site Recognition Award for its Willingham development, delivered in partnership with Snowdon Homes, recognising high standards of quality and workmanship.
How Housing Partner Cally helped a tenant regain safety at home
Read how Accent’s Housing Partner supported a North East customer experiencing anti-social behaviour, taking swift action to resolve the issues and restore peace in their home.
Keeping shared spaces clean, safe and welcoming
Find out how Accent keeps communal areas clean, safe and welcoming. Learn about grounds maintenance, communal cleaning and how you can report issues or help keep your community tidy.
From housing struggle to housing advocate - Kat’s story
Read how Kat overcame poor housing conditions, gained housing qualifications and found a fresh start with Accent, giving her family a safe and secure home.
Accent welcomes three future leaders to Board Trainee Programme
Accent Housing has welcomed Effie Asmah, Dr Liz Granger and Zainab Ibrahim to its Board Trainee Programme, supporting the development of future housing leaders through the Housing Diversity Network.
Accent joins the Great British Spring Clean 2026
Join Accent in the Great British Spring Clean 2026. Find out how to get involved, join local litter picks and help keep your community clean and green.