Replacing your kitchen
Learn about the Accent kitchen upgrade process, including work details, your choices, and how long it takes. Find out how we ensure safety and respect during the renovation.
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Evacuation policies: North East
Stay informed about fire evacuation policies for Accent Housing’s North East region. Learn essential safety procedures to protect your home and community.
Fire Risk Assessments South
If you're an Accent customer living in the South, you can find the fire risk assessment for your home here.
Water safety advice
Learn essential water safety tips to prevent burns, scalds, and legionnaires’ disease. Understand the risks, symptoms, and prevention measures to keep your Accent home safe.
Supporting safe and happy communities
Discover how Accent supports safe, welcoming neighbourhoods. Report anti-social behaviour, share feedback or get involved to help improve your community.
Get financial support now
If you’re worried about paying your rent or service charge, don’t keep it to yourself. Find out how our financial support service can help you get back on your feet and in control.
Find extra financial support with Lightning Reach
We’ve teamed up with Lightning Reach, a free online service that helps you find and apply for grants and financial support based on your circumstances.
What is shared ownership?
Shared ownership is a home purchasing scheme that lets you become a homeowner by buying a share in a new or resale property. Find out how you can it to buy an Accent home here.
Meet Accent’s Audit and Risk Committee
Our Audit and Risk Committee is a formal sub-committee of the Accent Group Board. Find out more about the committee and what they do here.
Meet Accent’s Senior Leadership Team
Meet the people working in Accent's Senior Leadership Team and find out how they’re helping us meet our targets.
NHF Code of Governance
The 2020 Code of Governance was written by the National Housing Federation (NHF). The code helps housing associations follow best practices in how they are run and make decisions.
Duck End Lane
Discover 75 affordable, sustainable homes in Duck End Lane, offering affordable options for rent and shared ownership in Biddenham, Bedfordshire
Buying more shares in your shared ownership home
Interested in buying more shares in your Accent shared ownership home? Learn about staircasing, how it reduces your rent, costs involved, and how much you can increase your shares by.
Performance and Tenant Satisfaction Measures (TSMs)
Find out how well Accent's customers say we’re doing according to our Tenant Satisfaction Measures and read detailed breakdowns of how well we’re providing our housing service.
Contents and buildings insurance
What is the difference between contents insurance and buildings insurance? Find out everything you need to know, plus info on special contents insurance designed for tenants in social housing.
Upgrading your central heating
Learn about Accent Housing's central heating upgrades, including the work involved, how long it takes, and how to prepare your home.
Evacuation policies: North West
Explore the fire evacuation policies for Accent Housing’s North West region. Understand key safety protocols to ensure the protection of your home and loved ones in case of an emergency.
Fire Risk Assessments Yorkshire
If you're an Accent customer living in Yorkshire, you can find the fire risk assessment for your home here.
Gas safety advice
Find out how we’re keeping gas, oil and solid fuel appliances in your rented home safe and in good working order.
Saarah Moughal Bursary Fund
We're now accepting applications for our Saarah Moughal Bursary Fund.
Accent homes
Discover a variety of homes for rent or shared ownership to suit your family’s needs. Explore available properties or visit Homemade Homes by Accent to find your new home today.
Measuring up to the Tenant Satisfaction Measures
We are regulated by the RSH and measure performance through 22 Tenant Satisfaction Measures (TSMs). Share feedback via our annual survey to help us improve our services.