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Budgeting advice

How much does living in your home cost? What benefits are you entitled to, and what do you need to know about bills? Take control of your budget today with our clear, helpful budget planner and financial advice.

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Homes to rent

Discover affordable homes to rent, including houses, flats, and maisonettes. Start your search through local authority choice-based letting or directly with us.

Customer Feedback Group

Meet Accent’s Executive Team

Accent’s Executive Team works to support the Board and provide leadership, corporate management and governance of our organisation.

What is STAIRs?

STAIRs is a new set of rules for housing associations. It helps customers get information about their home and housing services more easily. The full name is Social Tenant Access to Information Requirements.

On-site developments

We’re scaling up the number of new homes we’re building across the country to offer greater stability, security and foundations for better living to our customers.

Your home

Access essential information for Accent Housing residents, including guidance on repairs, rent payments, safety protocols, and tenancy agreements to help you make the most of your home.

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Rent and charges

Get more information on your rent and charges, like what your service charge covers and the many ways you can pay.

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Rent information for tenants

Useful advice and information on paying your rent, including how we calculate your rent and how often it’s expected to change. 

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Reporting damp and mould

If you’re worried about damp and mould in your home, here's how you can let us know, so we can investigate and take steps to fix it.

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Replacing your windows and doors

Learn about Accent Housing’s planned maintenance for windows and doors. Find out what’s covered, how to prepare for upgrades, and when improvements happen.

Fire Safety Exit

Homeowner evacuation policies

Stay informed about fire safety with Accent Housing's evacuation policies for homeowners. Learn essential steps to keep your home and family safe in case of an emergency.

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Asbestos

Asbestos is a building material that was used in building houses until the 1980s. It can be harmful if it’s disturbed, but in the vast majority of cases, you don’t need to worry. Find out more now.

Safeguarding

If you’re worried about safety in your community, it’s important to speak up. We’re here to help you take the right steps safely and confidentially.

Domestic abuse

If you’re experiencing domestic abuse or think something isn’t right, you’re not alone. Help and support are always available, and your safety is our priority.