
We’ll be performing essential system updates from 2pm on Sunday 12 October until 8am on Monday 13 October. During this time, the MyAccount portal will be unavailable. If you have an emergency, please call 0345 678 0555.

How can we help?
Here are some quick links for our current customers to help you find what you're looking for.

Our annual customer survey
Our customer survey (TSMs) is open 29 Sept – 9 Nov. You may be contacted by phone, text, email or post. It’s quick, anonymous, and helps us improve.
Looking for a home?
Whether you want to find a place to rent or you’re ready to become a homeowner, we’ve got a home to suit you and your family’s needs.

Here when you need us
If you’re worried about paying your rent or service charge, don’t keep it to yourself. Our financial support service can help you get back on your feet and in control.