Making a difference… improving homes, communities and lives

Pay your rent or service charge

We offer a number of different ways to pay your rent.

Report a repair

By phone, email or online.

Report anti-social behaviour

Contact us for support and advice.

Customer Publications

Including newsletters, reports and our new leaflets.

  • Newleaflets
    Available to view
    and print now
  • Boilertagging
    Our new initiative with
    Cleveland Police
  • Keystothedoor
    Keys to
    the door
    New residents
    for St Catherine's
  • Olderpersonsreview
    Identifying our older
    customers’ future needs
  • Davidorrslider
    David visits
    Our latest developments
    have the 'wow' factor

Latest News

National Fraud Initiative

We choose to take part in the ‘National Fraud Initiative’ (NFI), which helps to find and stop people committing fraud and makes sure that public money is being spent appropriately. Read more

Acting now for our future generations

Housing isn’t seen as a voting issue – it’s not of concern to voters, it doesn’t have the profile of education and health... Read more

Accent Nene Gardening Competition

The results are in for the Accent Nene 2014 Gardening Competition. Read more

Neighbourhood 2 Your neighbourhood

We operate five local contact centres across England, our staff are based locally and will be able to help with all your enquiries.

Involved Get Involved

There are lots of ways to get involved, have your say and help us to improve the services we deliver to residents.

Feedback Your feedback

We value your opinion and suggestions for improving our services.

Training 2 Training

We can help you with looking for a new job or learning skills.

About Us

  • Company
  • Jobs

We currently own and manage over 20,500 homes across the country, which over 34,000 residents call home.

Our residents' services are provided by five local contact centres, these are based in Bradford, Burnley, Camberley, Middlesbrough and Peterborough.

We also administer award winning employment, training, vocational and business support projects which support our residents and their communities.


We're always on the look out for talented individuals who could help make a difference to the lives' of our residents. You can search our current vacancies on our recruitment site and apply for jobs online.