Making a difference… improving homes, communities and lives

Pay your rent or service charge

We offer a number of different ways to pay your rent.

Report a repair

Online or view your repairs history

Report anti-social behaviour

Contact us for support and advice.

Customer Portal

Access your online account

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    Have you ‘activated’ your
    Customer Portal account?
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    Meet the Accent
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    Annual Reports
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    places to live
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    Help us to improve
    our services
    Become a resident CSC member

Latest News

Accent Group Appoints New Chief Executive

We've appointed Paul Dolan as our new Chief Executive of Accent Group. Read more

Part-night street lighting in Surrey

Surrey County Council is launching a 'Part-night street lighting' scheme. Read more

Weather Update

Call 0345 678 0555 if your home has been damaged due to the recent bad weather Read more

Neighbourhood 2 Your neighbourhood

We have five local offices across England, our staff are based locally and will be able to help with all your enquiries.

Feedback Comments, complaints and compliments

Your feedback helps to show us where we are getting things right, and where we need do something differently.

Publications Customer Publications

Our latest newsletter, customer leaflets and annual reports.

Training 2 Training

We can help you with looking for a new job or learning skills.

About Us

  • Company
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At Accent, we believe a home is about much more than a roof and four walls, it’s about security, neighbourhood, community and choice.

We currently own 21,500 homes which over 34,000 residents call home.

Our residents' homes and services are managed by our regional offices in Middlesbrough, Burnley, Bradford, Camberley and Peterborough. Our head office is located in Shipley, West Yorkshire.

We deliver our services around three key themes, ‘personal,’ ‘modern’ and ‘better’. Together these make up our vision of Accent - a thriving organisation with its residents at its heart.



We're always on the look out for talented individuals who could help make a difference to the lives' of our residents. You can search our current vacancies on our recruitment site and apply for jobs online.

Chat with us now!