Making a difference… improving homes, communities and lives

Pay your rent or service charge

We offer a number of different ways to pay your rent.

Report a repair

By phone, email or online.

Report anti-social behaviour

Contact us for support and advice.

Customer Publications

including newsletters, reports and our leaflets

  • Funatfulbourn
    recipe for
    Fun and sun
    at Fulbourn
  • Garden Challenge (1)
    Our popular competition
    is now open
  • Customerportal
    Anytime, anywhere access
    to your online account
  • Residentinvolvement
    What do
    you think?
    Resident Involvement
    at Accent
  • Newleaflets
    Available to view
    and print now

Latest News

Universal Credit

A new benefit called Universal Credit has started to replace a range of benefits and tax credits. Read more

Fun and sun at The Swifts

Sunshine, children’s entertainment, food and residents were the recipe for our fabulous event at Fulbourn. Read more

Garden Challenge 2015

We are now inviting entries for our popular annual regional gardening competitions. Read more

Neighbourhood 2 Your neighbourhood

We operate five local contact centres across England, our staff are based locally and will be able to help with all your enquiries.

Involved Get Involved

There are lots of ways to get involved, have your say and help us to improve the services we deliver to residents.

Feedback Comments, complaints and compliments

Your feedback helps to show us where we are getting things right, and where we need do something differently.

Training 2 Training

We can help you with looking for a new job or learning skills.

About Us

  • Company
  • Jobs

We currently own and manage over 20,500 homes across the country, which over 34,000 residents call home.

Our residents' services are provided by five local contact centres, these are based in Bradford, Burnley, Camberley, Middlesbrough and Peterborough.

We also administer award winning employment, training, vocational and business support projects which support our residents and their communities.


We're always on the look out for talented individuals who could help make a difference to the lives' of our residents. You can search our current vacancies on our recruitment site and apply for jobs online. N.B We currently have a problem with our security certificate for our jobs site that we are in the process of resolving. However, you can still use our jobs site, and please be assured that it is safe to do so.