Get Involved
Colleague Listening During An Event

Get Involved, Make a Difference

At Accent, we believe our services are better when customers help shape them. Getting involved is easy, flexible, and open to everyone – no experience needed, just a desire to make a difference.

By getting involved, you can help shape the services you use, gain new skills and confidence, support other customers If that sounds like something you’d enjoy, we’d love to hear from you.

Want to join? Sign up here
Two women sit at an outdoor table while one signs a piece of paper.

Our customer groups

Find out about our different customer groups - there's a group for everyone!

Learn more
Stacey

Meet some of our involved customers

Find out how and why some of our customers get involved.

Find out more
Two women in an Accent office, looking at a computer monitor and smiling

You Said, We Listened

Hear about changes we've made based on your feedback

Read more

Other ways we collect your thoughts

We're always looking for ways to improve our customer service, so you may receive a survey asking for your feedback.

For example, you may receive a survey from us if you've:

  • Recently moved into an Accent home
  • Spoken to a call advisor in our Housing or Technical hub
  • Had a repair in your home

We also send out a Tenant Perception Survey each year to collect feedback from our customers.