We know waiting in for a repair can be frustrating, especially when you’re not sure when someone will arrive.
That’s why we’re reminding customers about Final Mile Tracking.
If your repair appointment is with our contractor, Ian Williams, you’ll receive a text message with a tracking link when your repair technician is on the way to your home.
The text will come from RepairsHub, so please keep an eye out for it on the day of your appointment.
When you tap the link, you’ll be able to see useful information about your repair visit, including:
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where your repair technician is on a map
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how far away they are
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basic details about your repair
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the first name of the person coming to your home.
You don’t need to download an app. Just tap the link in the text message.