Customer safety is our top priority.
We are pleased to share the results of our latest independent Electrical Safety Audit, which showed that our safety checks and processes continue to meet high standards.
This completes a full programme of five safety audits carried out this year, covering:
- Gas safety
- Lift safety
- Asbestos management
- Water hygiene
- Electrical safety
These audits looked at how we:
- Carry out safety inspections
- Keep accurate records
- Complete repairs and follow-up actions
- Manage customer safety across our homes
The results showed strong safety processes across all areas.
Keeping homes safe is something we work on every day. This includes regular checks, planned inspections, repairs and making sure servicing appointments can go ahead.
Our teams continue to work hard to maintain high standards and keep improving our services.
Thank you to all customers who give us access to their homes so we can carry out these important safety checks.