Local Changes In York
Find out more about how your views have influenced change at a local level…
May 2022
You said: Residents would like more regular and frequent contact with the staff who deliver their services.
We did: We set up a weekly drop-in surgery at the Foxwood Community Centre, every other Friday afternoon, for customers to meet the Customer Partner for their area and discuss any housing, rent or repairs concerns. We sent a flyer to all residents on the patch with the details together with an open invitation to meet with the Customer Partner, with no appointment necessary.
December 2021
You said: Residents wanted to bring festive cheer to the local area and enhance the community spirit.
We did: Accent supported the local Christmas lights competition by donating funds and prizes. Many households took part and two Accent households actually won the competition. The residents did a great job of making the area look attractive and colourful.
May 2022
You said: Residents would like more regular and frequent contact with the staff who deliver their services.
We did: We set up a weekly drop-in surgery at the Foxwood Community Centre, every other Friday afternoon, for customers to meet the Customer Partner for their area and discuss any housing, rent or repairs concerns. We sent a flyer to all residents on the patch with the details together with an open invitation to meet with the Customer Partner, with no appointment necessary.
May 2022
You said: Residents would like more regular and frequent contact with the staff who deliver their services.
We did: We set up a weekly drop-in surgery at the Foxwood Community Centre, every other Friday afternoon, for customers to meet the Customer Partner for their area and discuss any housing, rent or repairs concerns. We sent a flyer to all residents on the patch with the details together with an open invitation to meet with the Customer Partner, with no appointment necessary.
December 2020
You said: Due to the circumstances surrounding the coronavirus, we were unable to hold the usual AGM and pre-budget meetings face-to-face with residents on this leasehold scheme.
We did: Instead of cancelling or postponing the meeting, we held it online. In advance of the meeting, the local Homeownership Specialist recorded a presentation of the annual accounts, explaining any variations in charges. A recording of the meeting was posted online for the benefit of residents who had not been able to attend.
May 2022
You said: Residents would like more regular and frequent contact with the staff who deliver their services.
We did: We set up a weekly drop-in surgery at the Foxwood Community Centre, every other Friday afternoon, for customers to meet the Customer Partner for their area and discuss any housing, rent or repairs concerns. We sent a flyer to all residents on the patch with the details together with an open invitation to meet with the Customer Partner, with no appointment necessary.
December 2021
You said: Residents wanted to bring festive cheer to the local area and enhance the community spirit.
We did: Accent supported the local Christmas lights competition by donating funds and prizes. Many households took part and two Accent households actually won the competition. The residents did a great job of making the area look attractive and colourful.
May 2022
You said: Residents would like more regular and frequent contact with the staff who deliver their services.
We did: We set up a weekly drop-in surgery at the Foxwood Community Centre, every other Friday afternoon, for customers to meet the Customer Partner for their area and discuss any housing, rent or repairs concerns. We sent a flyer to all residents on the patch with the details together with an open invitation to meet with the Customer Partner, with no appointment necessary.
