We are Accent Housing, and we have been providing homes and services across the country since 1966.
There are approximately 21,700 Accent homes spread across England, and these are home to almost 43,000 customers and their families.
Everyone has the right to a safe, secure and warm place to call home but that’s not a reality everyone has. As a UK housing association, our purpose is to change that by providing homes where they are most in need and helping to tackle the housing shortage by building new homes.
In our corporate strategy, 'Building on Strong Foundations', we explain our vision and our belief that helping to solve the housing crisis will provide people with stability, a foundation for better living and contribute to the nation's wider objectives for local and ntaional growth.
We believe that we have a fundamental part to play in helping to overcome the difficulties that households on lower incomes face and it is incumbent on us to deliver our core services to the best standard possible so that all of our customers feel that it is ‘good to be home’.
The Accent Values
Our values are at the heart of everything we do at Accent – they are our guiding principles, they define our culture and inform every decision we make to ensure we offer the very best customer experience.
Our Corporate Strategy
Corporate Strategy 2024-27
This is our roadmap setting out how we’ll achieve our vision through the delivery on four key objectives to the end of 2027, underpinned with our continuing focus on organisational resilience.
Corporate Strategy 2021-24
We have three key priorities for the future of our homes, our services and our organisation. Successfully delivering our objectives will ensure that we meet the aspirations of our vision by enabling our customers to build better futures.