Local Changes In Scarborough
Find out more about how your views have influenced change at a local level…
August 2020
You said: In 2020, we took the decision to close communal lounges in all schemes across the country. The aim was to minimise contact between residents and to reduce the risk of coronavirus spreading. As the country began to emerge from lockdown, some residents wanted the communal lounges to reopen.
We did: We consulted with residents to determine whether they would be in favour of reopening the communal lounge and what safety measures they would like to see in place if the communal lounge were to reopen.
April 2021
You said: Residents were unhappy with the appearance of the hedge marking the boundary of the estate.
We did: We replaced the hedge with a low-maintenance, smart, new fence.
June 2021
You said: Residents at this Independent Living scheme were concerned about the increasing cost of gritting and snow clearance, which is covered by their service charges.
We did: We explained the current specification to residents and consulted with them about proposals to help lower the costs. We asked whether they would be in favour of reducing visits from the contractor to days on which the weather was forecast to drop below 0 degrees rather than 1 degree, and whether the whole scheme needed to be gritted or just particular areas. We invited residents for other suggestions about how the specification could be tailored to help ensure that the scheme is a safe and attractive place to live, whilst keeping service charges affordable.
October 2021
You said: Residents wanted to influence the decoration of the scheme.
We did: The communal lounge at this Independent Living scheme was due for decoration. We presented residents with different moodboards indicating how the scheme could be decorated and asked them to vote on their favourites.
November 2021
You said: Residents at this Independent Living scheme do not have communal laundry facilities, and would like to equip their homes with affordable appliances.
We did: We were pleased to promote our partnership with Appliances Online - offering customers the opportunity to rent quality whitegoods from a trusted provider at just £2.00 per week. More details here.
