Introducing Archana Makol


Archana is a Chief counsel at BT. She currently leads a team of over 60 with an annual legal case volume of 20,000. The main areas of expertise are personal injury/health and safety law, network damage and vehicle claims. She has also been involved in a number of transformational projects across business units.

The success of Archana and her team led to the setup of a separate BT owned business, BT Law Ltd, which Archana is managing director of. BT Law provides legal services to other likeminded businesses, and was regarded as an innovation in legal practice. Archana is also BT Law’s compliance officer for legal practice. The role is one of personal accountability and is formally approved by the Solicitors Regulation Authority.

Archana has held past legal and professional roles with Edge and Ellison Solicitors of Birmingham, and Nabarro Solicitors (now CMS).

Archana is driven and highly organised, thriving on projects which bring a sense of achievement. She acts with honesty, integrity and open-mindedness – and some good humour thrown in. 


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