Customer Champions
We're excited to launch our new 'Customer Champions' at Accent, comprised of dedicated customers who will help drive service improvements. Their insights will ensure your voice shapes our services.
Showing 1 - 8/8 results
Accent launches new Customer Engagement Strategy
As a direct result of customer feedback, and in line with our desire to further collaborate with customers on our services, we have launched a brand new Customer Engagement Strategy.
The Big Conversation
On the 1st and 4th November we are introducing our new customer engagement strategy, and we want you to be part of it. We want to speak to as many of you as possible over these two days.
The Big Conversation 2024
In November we held ‘The Big Conversation’, our annual customer engagement event. Over 250 members of #TeamAccent went all over the country, listening to customers' feedback, ideas and thoughts.
Helping Our Customers Stay in Their Homes
Discover how Accent Housing helped a longtime resident overcome financial hardship, secure vital support, and stay in her home through expert assistance and partnership programs.
Tilery Community Action Day: Making a Difference Together
Accent Housing joined partners for a Community Action Day in Tilery, Stockton, improving public spaces, tackling local issues, and engaging with residents to build a safer, stronger community.
Bottisham Meadows: Accent Housing Completes 50 New Affordable Homes in Cambridgeshire Village
Accent Housing has completed Bottisham Meadows, a £9.5m development of 50 energy-efficient affordable homes in Cambridgeshire.
Accent Customers Shortlisted for Prestigious National Awards
Accent celebrates three Customer Champions - Stacy Hartley, Jackie Best, and Helen Hutchinson - shortlisted for national housing awards in recognition of their dedication and community impact.