How to thaw a frozen condensate pipe
Heating stopped in cold weather? Learn how to spot and safely thaw a frozen condensate pipe, plus simple tips to stop it freezing again this winter.
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Staying safe in winter: How we manage gritting
Find out how Accent manages gritting during icy winter weather, where gritting is provided, what customers can expect, and how we help keep communities safe in colder conditions.
Progress Over Perfection: How I’m Approaching Wellbeing This January
A personal reflection on January wellbeing, letting go of perfection, building healthy habits and how flexible working and support at Accent help create balance.
How to bleed a radiator
Cold weather can cause air to build up in radiators. Learn how to safely bleed a radiator, improve heating and what to do if you still need help.
New Year, New Home: Accent and Homemade Homes Invites Local People to Discover Shared Ownership
Start 2026 with a new home. Join Accent and Homemade Homes at Shared Ownership events across Cambridgeshire this January, with reduced fees available.
Accent brings communities together to support customers during the festive season
See how Accent colleagues and partners came together this Christmas to support customers and local communities through food donations, hampers, and acts of kindness across the country.
Electrical safety checks: why we carry them out every 5 years
We carry out electrical safety checks in our homes at least once every five years to keep you safe and meet legal requirements. Find out why these checks matter and how to prepare for your appointment
Big Energy Week: Help with Energy Costs and Staying Warm
Find simple tips to save energy, support with energy bills, and places to stay warm. Learn how Accent can help you during Big Energy Week.
Rent and Service Charges: Your booklet is on its way
Find out what’s in your rent and service charge booklet, how much you’ll pay, what charges cover, and where to get help if you’re worried about money.
Find financial support with Lightning Reach
Struggling with household costs? Lightning Reach helps you find and apply for grants, bill support and hardship funds in one place – free and easy to use.