Accent Launches New Customer Influence Framework
We’re proud to launch our refreshed Customer Influence Framework, giving customers across the UK a stronger voice in shaping services at Accent.
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Accent Delivers 25 Affordable, Sustainable Homes in Willingham
Accent Housing delivers 25 affordable, energy-efficient homes at Belsar Grange, Willingham, providing rental and shared ownership options for local families.
Have Your Say: Our New Diverse and Additional Needs Policy
Read our new Diverse and Additional Needs Policy and share your feedback. Help us make our services fair, accessible, and supportive for everyone.
R. Benson Help Accent Refurbish Guest Apartment at Cranmore Court
Accent Housing and R. Benson refurbished the guest apartment at Cranmore Court, creating a modern, welcoming space for families and friends to stay.
Accent Customers Celebrate New Community Garden Project
Residents at Aprilia Court enjoy a new accessible community garden, created with Ian Williams, bringing people together for gardening and wellbeing.
Winter Ready: Upskilling Our Technical Hub to Support Customers This Winter
Our Technical Hub team trained on gas safety and repairs to help customers stay safe and warm this winter, with support from contractor partners.
Have your say in this year’s Tenant Satisfaction Measures (TSM) survey
Share your feedback in Accent’s 2025 Tenant Satisfaction Measures survey and help improve services for you and your community.
It’s time to check your heating
Prepare for colder months by testing your boiler and radiators now. Our step-by-step guide helps you spot issues early, avoid winter breakdowns, and keep your home warm, safe, and energy-efficient.
Accent Publishes Third ESG Report
Accent’s 2024/25 ESG Report highlights progress in energy efficiency, affordable homes, social value, and inclusion, building strong foundations for the future.
Fire safety tips: charging e-Scooters and e-bikes at home
E-scooter and e-bike batteries can cause fires if not charged correctly. Learn essential safety tips to protect your home, how to charge safely, spot battery damage, and buy from trusted retailers.
Get Online Week 2025
Join Accent for Get Online Week 2025 (20–26 Oct) to boost your digital skills, access free online courses, and learn how to use our online services with confidence.
Stay warm this winter – helpful tips from your Safety Team
Get ready for winter with Accent’s Safety Team. Check your heating, fix small issues early, and stay warm, safe, and comfortable in your home.
Mayor of Hyndburn Joins Residents to Celebrate Road Safety Initiative in Oswaldtwistle
Accent Housing and St Andrew’s Primary pupils join forces to make Oswaldtwistle’s streets safer with new signs, a speed bump, and community spirit.
Accent CEO calls for customers to have their say
Accent CEO Nick Apetroaie shares how customer feedback from the Tenant Satisfaction Measures survey drives real improvements to services across Accent.
Accent helps customers get online and build digital confidence
During Get Online Week, Accent and the London Internet Exchange (LINX) hosted a Bits and Bytes Lunch and Learn at Sudbury Court to help customers build digital skills.