Keeping our customers safe is our top priority. As part of this commitment - and in line with new legal requirements - we carry out an electrical safety check in every home at least once every five years. Although this is now a requirement by law, Accent has always followed this five-year cycle as best practice.
Why these checks matter
Regular electrical inspections help us to:
- Make sure the electrical installation in your home is safe for use
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Identify wear and tear that naturally happens over time
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Spot and repair faulty, corroded or damaged wiring
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Reduce the risk of electrical faults and potential fires
Before your appointment
To help the engineer carry out the check smoothly:
- Please make sure you have credit on your pre-payment meter (if you have one). If you’re struggling, let us know - we may be able to help
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Clear access to as many plug sockets as possible
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Contact us if you have any concerns about letting contractors into your home so we can support you
These checks are essential for your safety.
When it is time for your check, we will get in touch with you by letter and ask you to choose a day/time that suits you.