Information for Tenants

Manage Your Home

All the information you need to help you manage your home, from paying your rent online to reporting a repair

Your Tenancy Agreement is a legal contract between you and us

Manage your tenancy online - 24 hours a day, 7 days a week

Following an extensive consultation with residents we’ve created the Accent Partnership, the next stage in your journey with us.

We can help you to swap homes with someone by the process of mutual exchange through House Exchange.

Can I buy my Accent home? Some of our tenants could be eligible to buy the home they rent. Find out more.

There are several ways that our tenants can help us to improve and shape our services. Get involved with Accent!

The fire safety advice and evacuation policies for all our schemes

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The new Fire Safety (England) Regulations come into effect on 23 January 2023.

To prepare for the colder months ahead, this is the perfect time to check your boiler pressure and your heating system.