Supporting you
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Financial support

If you’re worried about paying your rent or service charge, don’t keep it to yourself. 

Get financial support
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StepChange debt advice

StepChange is the UK’s leading debt advice charity, who provide free, impartial advice to people struggling.

Get help with your debt from StepChange
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Universal Credit

How does Universal Credit work? What is your claimant commitment? And what is the benefit cap? Find out everything you need to know about Universal Credit in this helpful guide.

Understanding Universal Credit
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Budgeting advice

How much does living in your home cost? What benefits are you entitled to, and how what do you need to know about bills? Take control of your budget today with our clear, helpful budget planner and financial advice. 

Budgeting
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Safeguarding and domestic abuse

If you’re in an unsafe situation or suspect something isn’t right in your community, don’t keep it to yourself. Here’s how you can safely take action, plus advice on the types of support we offer.

Safeguarding
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Support for hoarding

Compulsive hoarding is a disorder where a person stores and collects a large amount of items. If this sounds like someone in your neighbourhood, here are the steps you can take.

Support for hoarding
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Finding work with Journey to Success

If you’re struggling to find a new job and live in the North East, you could sign up for our free Journey to Success programme.

Finding work with Journey to Success
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Help and advice

Find support and advice to help with everyday challenges, including money, mental health, addiction, housing, and more. We work with trusted charities and organisations to help you get the support you need, when you need it. 

Help & Advice