Sign up to become an Involved Customer

What topics are you interested in? *

This information will help us understand more about you, and what areas you're more likely to engage with us about. Select all that apply.

I'm interested in all topics
Improve how we handle anti-social behaviour
Support us to learn from complaints
Helping shape customer communications
Customer health & safety
Help us to create and review our policies
Improve how we respond to damp and mould
Improve our grounds maintenance service
Having a say on our planned works specifications
Supporting the recruitment of Accent colleagues
Supporting us to make service charges easier to understand for our customers
Our impact on the environment
Development of our new homes
Reviewing services through the eyes of a vulnerable customer
Supporting the procurement of new suppliers and contractors

How much time do you think you could give as an involved customer? *

This will help us to understand your availability and what involvement opportunities would best suit your circumstances.

Ad hoc/as and when
Up to 1 hour per month
2-3 hours per month
More than 4 hours per month

Which customer involvement group/s you would like to join?

Please take the time to read through the role descriptions for the group/s you are interested in. We recommend applying for no more than 3 groups due to the time commitment needed.

Regional Customer Group
Independent Living Group
National Customer Group
Editorial Panel
Scrutiny Panel
Equality, Diversity & Inclusion (EDI) Group
Customer Champions
Customer Experience Committee