Planned System Maintenance: MyAccount & Hub Access Unavailable (4-7 July)

From 4pm on Friday 4 July to 8am on Monday 7 July 2025, we will be making some important updates to our systems. This will help keep our services running smoothly.

During this time, you won’t be able to use MyAccount or our Tech and Housing Hubs

If you have an emergency, contact us on 0345 678 0555 and listen for your options. If it’s not an emergency, please wait until Monday to get in touch.

We plan to be back up and running by 8am on Monday. We’ll let you know if anything changes.

We’re sorry for any inconvenience. Thank you for your patience while we make these updates.