We want to make paying your rent as quick and simple as possible. We've listed some of the different ways you can choose to pay below, feel free to pick the one that works best for you.

 

Paying your Rent and Service Charges

Direct Debit

Direct Debit is automatic so, once it is set up, you don’t have to worry, even if the amount you pay changes. The easiest way to set up a Direct Debit is to call us. We can set everything up over the phone – it’s as simple as that.

MyAccount

Why not use ‘MyAccount’ to pay your rent safely and securely through Allpay, you can also check your rent account 24 hours a day, seven days a week? It's easy to sign up if you haven't already.

Allpay

Did you know you can use your smartphone to pay your rent? Just download the Allpay app from www.allpay.net and register. You can pay your rent and keep your account up to date from your mobile phone.

If you don’t want to download the Allpay app, you can still make a payment through Allpay online. It's simple, all you need is your email address, your rent payment card and a debit or credit card. Visit www.allpay.net to register.

Online payments are secure, but if you prefer to telephone Allpay to pay your rent, there is an automated telephone number which is available 24 hours a day, seven days a week. Call 0844 557 8321 and have your payment card ready.

Allpay is not part of Accent, but we provide a link the service for easy access.

Easy Payment (Swipe) Card

With this card, you can pay your rent at any post office, PayPoint or Payzone outlet. Payments will usually take 48 hours to appear on your account.

Don’t forget to keep your receipts or payment reference numbers when you use your easy payment card for proof of payment, should you need it.

If you would like an Easy Payment (swipe) Card please contact us.

Service Charges

As part of your rent, you might find you pay for certain service charges for your home. These services can include, for example, cleaning and gardening. If you have any questions about your service charges, please contact us.

We can explain exactly what you are paying for and how the cost for these services is calculated.

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