Find out more about how your views have influenced change at a local level...
You said: Residents would like to be recognised for the care and attention they pay to maintaining an attractive living environment.
We did: We facilitated an inter-scheme gardening competition for all Independent Living schemes in the region. We awarded prizes (and trophies) for 'Best Garden', 'Most Improved & Inspiring Garden' and 'Engagement & Inclusion'.
You said: In the grip of the coronavirus crisis, some residents at this Independent Living scheme were at risk of loneliness and isolation.
We did: The challenging circumstances did not stop residents from celebrating the 75th anniversary of VE Day. The Scheme Manager decorated the scheme arranged a toast to mark the occasion. Residents and staff are working collectively to build community spirit at this unnerving time, all the while maintaining social distancing.
You said: In 2020, we took the decision to close communal lounges in all schemes across the country. The aim was to minimise contact between residents and to reduce the risk of coronavirus spreading. As the country began to emerge from lockdown, some residents wanted the communal lounges to reopen.
We did: We consulted with residents to determine whether they would be in favour of reopening the communal lounge and what safety measures they would like to see in place if the communal lounge were to reopen.