Find out more about how your views have influenced change at a local level...
You said: Residents would like to be recognised for the care and attention they pay to maintaining an attractive living environment.
We did: We facilitated an inter-scheme gardening competition for all Independent Living schemes in the region. We awarded prizes (and trophies) for 'Best Garden', 'Most Improved & Inspiring Garden' and 'Engagement & Inclusion'.
You said: Residents could benefit from a reminder about fire safety.
We did: We arranged for the local Fire Officer to attend to talk to residents about health and safety. The Fire Officer returned the following week with a fire engine to surprise residents with a photo shoot as thanks for their support and cooperation.
You said: In the grip of the coronavirus crisis, some residents at this Independent Living scheme were at risk of loneliness and isolation.
We did: The challenging circumstances did not stop residents from celebrating the 75th anniversary of VE Day. The Scheme Manager decorated the scheme and arranged a toast to mark the occasion. Residents and staff are working collectively to build community spirit at this unnerving time, all the while maintaining social distancing.
You said: Residents would like more involvement with the wider community.
We did: Residents at this Extra Care scheme enjoyed an inter-generational session with children from a local nursery.
Our friends from the local nursery returned at Christmas. Together with residents, they decorated gingerbread men, played games and sang songs from their nativity play. We also invited local voluntary singing group to spread Christmas cheer. Residents thoroughly enjoyed singing along and getting into the festive spirit.
You said: In the grip of the coronavirus crisis, some residents at this Extra Care scheme were at risk of loneliness and isolation.
We did: We arranged a pen-pal scheme with local children to boost residents' spirits and spread some happiness. The pen-pal scheme has helped to keep residents occupied and engaged at a very unnerving time.
Residents also enjoyed a game of socially-distant 'Window Bingo', which involved a megaphone in the car park!