Find out more about how your views have influenced change at a local level...

You said: Residents wanted more information about Accent's staff and services.

We did: We introduced residents to their Customer Partners at their regular coffee morning. The Customer Partners agreed to visit the estate on a monthly basis and offer residents an appointment to discuss any issues or concerns in confidence. We also consulted with residents as to how they would like to spend the improvements budget allocated to their estate. Residents agreed they would like to see more flowers and shrubs in their landscaped areas, and would plant them themselves. We anticipate that residents will continue to take a great deal of pride in their communal gardens to maintain an attractive living environment.

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