We will be in touch when your home is due any outside decorations.
We will let you know which contractor will carry out the work. The contractor will also get in touch before the due date to say hello, explain what the work involves, what colours and choices you may have, and to let you know when, and for how long, they will be at your home. Please understand that things sometimes happen that may cause appointments for the work to change from time to time, but we will always let you know if they do.
Before any work can start, we may need to carry out an asbestos survey to check if there is any asbestos present. We need to check there is no hidden asbestos which could be disturbed when work is being carried out. There is no need to worry about this. If a survey is needed, it will be done by our specialist contractor, Environtec, who will contact you directly to make an appointment to carry it out.. Not every home will need a survey, so there is no need to worry if you are not contacted.
Our leaflet, about 'External Decorations' provides important information to help the work on your home run smoothly, together with details of the work we will be doing and how it will affect you.
The works will be fully supervised by a site manager through to completion.
The safety of you and your family, and our contractors, is our top priority. Our contractors should always wear the correct PPE, (personal protective equipment) but, if you feel they are not, or you feel at risk in any other way, please let us know straight away. We will never risk your safety, and neither should our contractors.
If you have any questions or would like more information on our arrangements for outside painting, please please get in touch.
I’m a leaseholder/homeowner, how does this affect me?
We will only carry out external decoration works if your agreement with Accent confirms that we are responsible to maintain the external areas. If you are unsure about what your agreement says, please contact us and a member of the Leasehold and Homeownership team will be happy to help.