Accent provides an in-house Support Service for all our shared owners and leaseholders who are experiencing difficulty or are at risk of losing their home.

What is available from our support service?

  • Emergency support with food and utilities
  • Benefits advice
  • Signposting referrals to specialist agencies
    • Debt management
    • Challenging benefit decisions and sanctions
    • Food banks
    • Discretionary housing payments

How do I access support?

If you would like help or advice from our Support Service please contact the Homeownership Team on 0345 678 0555 to discuss your circumstances. If support is required you will be referred to our Support Team.

Useful Contacts

Citizens Advice Bureau
Tel: 0345 404 0506

National Debt Line
Tel: 0808 808 4000

Mind (Mental Health)
Tel: 0300 123 3393

Department for Work and Pensions

Job Seekers/Income Support/ESA
Tel: 0345 608 8545

Maternity Allowance
Tel: 0345 608 8610

Social Fund
Tel: 0345 603 6967

Universal Credit
Tel: 0345 600 0723

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