Comments, Compliments and Complaints
Your comments, compliments and complaints are welcome, and they can be submitted in any way – letter, email, phone or social media.
We accept complaints from anyone who received a service from us, and we may also investigate complaints from anyone who feels they have been affected by our services.
Not sure about talking to us yourself? Don’t worry, we accept complaints from someone acting on your behalf.
You can complain about most things that have a serious affect on you and your home, but we cannot respond to reports of children playing - even if they are noisy. If it is innocent fun, it's not a complaint.
Download a copy of our complaints leaflet here.
Comments and Complaints
Please complete this form with as much information as possible.