Joining Team Accent

People and homes are our business.

We exist to provide our 35,000 residents them with the best possible service.

Whatever their housing need, whether family, single, older or more vulnerable – they come first. They are always at the very heart of our business. 

If you feel great about putting customers first, then we feel great about you joining the Accent team.

And we are a team. We live and breathe our values – we are smart, we are driven, we are caring and we are energetic – are you? If you can do what’s right and challenge what you think is wrong, work closely with fabulous colleagues to improve the customer experience, and make sure we keep to our promises, then you are the person we are looking for.

Come and join us and start your own journey with Accent. We want to be number one, and you could help us get there.

Feeling inspired? So are we. See some of our stories below...

Claire-Stone

CLAIRE & PETER

A moving exchange between Peter, a resident, who after a dispute with his private landlord has found security and stability in his new home with Accent, and Claire, our Executive Director of Customer Experience.

I chose to work in housing because it's something that makes a difference to people

Claire Stone, Executive Director of Customer Experience
Mark-Foster

MARK & TOYAH

Mark and Toyah are housing officers, and have been for a while now, sharing stories of residents they have encountered, and how tirelessly they worked to better their living situations.

One of the reasons I like my job, is because everyday is different

Mark Foster, Housing Officer (North West)

Corporate Strategy 2018-21

Our 3-year strategy is built around our four primary themes, the customer service experience; the homes we provide; investing in our people; and our ambition and resilience as an organisation.

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