New Complaints Policy

Our New And Improved Complaints Policy Has Launched

With it comes our promise to treat your complaints fairly and professionally, respond and act in a timely way, and learn from our mistakes.

Everyone at Accent is responsible for providing an excellent customer experience. Having satisfied customers is, after all, one way we can know we have a successful business.    

But, even with the best intentions, things can go wrong. If they do, we want to reassure you that we are listening to what you say, acting on what you say and getting your problems sorted, quickly, efficiently and professionally.  

Find out more about our new policy

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