We've been awarded a one star accreditation in this year’s Best Companies survey and ranked as one of the country’s top 100 not for profit places to work.
The results, published by the Sunday Times, have placed us at number 58 in the country’s top 100 not for profit places to work. The award is a great achievement for any organisation’s first time entry into the assessment process.
Chief Executive Paul Dolan is delighted with Accent’s results. “To be awarded a '1 Star' status in our first survey was better than we could have hoped for. It gives us an excellent foundation to build on, all the way to our goal of being recognised as a '3 Star' company by 2024. This is not about chasing awards though. We are doing this because we know that to deliver a brilliant customer service, we need to provide a great working environment for our people.”
Mr Dolan added “our work with UKCSI, (UK Customer Satisfaction Index), has shown us exactly where we need to get to with providing the best customer service, but our road to success starts much closer to home. The Best Companies survey has helped us understand what matters to our colleagues and how they think and feel about working with us, and will enable us to formulate and deliver new improvement plans for customers and employees alike.
The CEO and Founder of Best Companies Jonathan Austin said: “I would like to congratulate Accent on its achievement. Best Companies have been producing the accreditation standard since 2006 to acknowledge excellence in the workplace. Organisations like Accent have continued to focus on their employees and have been rewarded with an engaged workforce who tell us that this is a best company to work for.”