Everyone can be at risk from a fire but it's often older people who are at the greatest risk.
If you have serious mobility issues, try to have your bedroom as close to a fire exit as possible. If you need help, it is vital that you have some way of getting it in an emergency. Fires cause panic and confusion, so please make sure you know exactly what you need to do to get the help you have arranged.
In our independent living schemes, we fit warden call systems which are tested often. Pendants that link to these in an emergency can be really useful, so please let us know If you need one and we'll make sure you get one.
When leaving your home, try close the door behind you. It will help delay the spread of smoke and fire. Flats in communal areas have a door return device fitted, and these should never be taken off. We keep all our communal areas clear so everyone can get out quickly and safely. If you see any items blocking escape routes, please let us know so we can remove them.
When you leave, don’t stop to pick up your valuables and never go back until you are told it is safe to do so.
Before opening a closed door, touch it with the back of your hand. If it feels warm, please don't open it. There might be a fire on the other side.
We have fitted smoke and heat alarms within your properties that meet British Standard 5446: Part 1. They are an essential part of your safety so if you notice yours is damaged, beeping or flashing, please report it so we can fix it as soon as possible.
If you can't hear conventional smoke alarms, please tell us. There are special vibrating alarms which we can provide.
These are just a few things to help you stay safe in a fire but if you are worried, or not sure about anything, please talk to your scheme manager or your customer partner.