Over the next few days, we are running some important training sessions for our contact centre advisors.
Don't worry, we are still all here to help, but you may find you are waiting just a bit longer as we will be working with a few less staff on those days as they get trained up.
So you have as little inconvenience as possible, we are running the training over six days:
- January 22
- January 23
- January 29
- January 30
- February 12
- February 13
The training is really useful and it will mean we can help more customers with their questions or concerns about benefits, so please bear with us.