BT has launched a new basic package for people claiming Universal Credit.

BT Package for people on Universal Credit

BT Package To Help Vulnerable Households

Working with the Department for Work and Pensions, BT has launched a new ‘basic package.’  The package, which costs £5.16 per month, is designed to help the most vulnerable households.

Residents who receive Universal Credit, and have no earnings from employment or self-employment, could qualify and save hundreds of pounds a year on phone bills.

The package comes with a call allowance of £1.50, plus free weekend calls to 0845 and 0870 numbers (lasting up to 60 minutes). There's also a monthly £10 price cap for numbers starting 01, 02, 03, 07 and 08, which means users never pay more than £15.16.

The scheme is available to anyone on income support, jobseeker's allowance, pension credit, employment and support allowance and universal credit, providing they have no earnings.

The network also offers a BT broadband option. The B T Basic + Broadband package is £10.07 per month. It includes the BT Basic £1.50 call allowance and £10 monthly call price cap.

There is no connection charge for the broadband but customers will need to pay for the postage of their BT Home Hub, which they need for BT broadband to work.

The package has a 10Mb average download speed and is limited to 15GB usage per month, about two and a half hours of online TV a week.

Customers will get an email warning them when they approach the data limit. There will be extra charges if they go over.

To apply for the package, users need to be an existing BT account holder.

To find out more, contact BT on 0800 800 864 between 8am and 6pm on a weekday. You’ll be sent a simple application form which needs to be completed and returned within 14 days.

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