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Contact Us

The 'Contact Us' form on this page is designed for use by non-Accent customers.

If you're an existing Accent resident you can access a range of services including submitting a contact form, logging and tracking a repair and viewing your account statement via MyAccount.

Visit MyAccount

Contact Info

Accent North East
  • Address: 202 Linthorpe Rd, Middlesbrough, TS1 3QW
  • Phone: 0345 678 0555
  • E-mail: customerservices@accentgroup.org
  • Business Hours:

    Our contact centre is open 8.00am to 8.00pm Monday, Tuesday, Wednesday*, Thursday and Friday, 10.00am* to 8.00pm Wednesdays and 8.00am to 12.00pm on a Saturday

    *Closed 9-10am for staff training on the first Wednesday of every month.

    Please contact us if you would like to visit our office as you will need to make an appointment.

     

  • Facebook: Accent North East
  • Twitter: @accentmb
Accent North West
  • Address: Lodge House Cow Lane Burnley BB11 1NN
  • Phone: 0345 678 0555
  • E-mail: customerservices@accentgroup.org
  • Business Hours:

    Our contact centre is open 8.00am to 8.00pm Monday, Tuesday, Wednesday*, Thursday and Friday, 10.00am* to 8.00pm Wednesdays and 8.00am to 12.00pm on a Saturday

    *Closed 9-10am for staff training on the first Wednesday of every month.

    Please contact us if you would like to visit our office as you will need to make an appointment.

  • Facebook: Accent North West
  • Twitter: @accentbrn
Accent Yorkshire
  • Address: Charlestown House, Acorn Park Industrial Estate, Charlestown, Shipley, West Yorkshire, BD17 7SW
  • Phone: 0345 678 0555
  • E-mail: customerservices@accentgroup.org
  • Business Hours:

    Our contact centre is open 8.00am to 8.00pm Monday, Tuesday, Wednesday*, Thursday and Friday, 10.00am* to 8.00pm Wednesdays and 8.00am to 12.00pm on a Saturday

    *Closed 9-10am for staff training on the first Wednesday of every month

    Please contact us if you would like to visit our office as our housing officers are not based in the building. 

  • Facebook: Accent Yorkshire
  • Twitter: @Accentbd
Accent East
  • Address: 2nd Floor Stuart House St John's Street Peterborough PE1 5DD
  • Phone: 0345 678 0555
  • Text: 07800 140 781
  • E-mail: customerservices@accentgroup.org
  • Business Hours:

    Our contact centre is open 8.00am to 8.00pm Monday, Tuesday, Wednesday*, Thursday and Friday, 10.00am* to 8.00pm Wednesdays and 8.00am to 12.00pm on a Saturday

    *Closed 9-10am for staff training on the first Wednesday of every month.

    Please contact us if you would like to visit our office as you will need to make an appointment.

  • Facebook: Accent East
  • Twitter: @accentpb
Accent South
  • Address: 1 Pembroke Broadway, Camberley, Surrey, GU15 3XD,
  • Phone: 0345 678 0555
  • E-mail: customerservices@accentgroup.org
  • Business Hours:

    Our contact centre is open 8.00am to 8.00pm Monday, Tuesday, Wednesday*, Thursday and Friday, 10.00am* to 8.00pm Wednesdays and 8.00am to 12.00pm on a Saturday

    *Closed 9-10am for staff training on the first Wednesday of every month.

    Please contact us if you would like to visit our office as you will need to make an appointment.

  • Facebook: Accent South
  • Twitter: @Accentcmy
Debt Recovery
  • Address: Lodge House, Cow Lane, Burnley, BB11 1NN
  • Phone: 0345 678 0558
  • E-mail: drt@accentgroup.org
  • Business Hours:

    Our office is open 9.00am to 5.00pm Monday to Friday

Accent Head Office
  • Address: Charlestown House, Acorn Park Industrial Estate, Charlestown, Shipley, West Yorkshire, BD17 7SW
  • Phone: 0345 678 0555
  • E-mail: customerservices@accentgroup.org
  • Business Hours:

    Our contact centre is open 8.00am to 8.00pm Monday, Tuesday, Wednesday*, Thursday and Friday, 10.00am* to 8.00pm Wednesdays and 8.00am to 12.00pm on a Saturday

    *Closed 9-10am for staff training on the first Wednesday of every month.

    Although our head office is open to the public, if you need to speak to your housing officer, or a certain member of staff, please contact us to make an appointment before you visit to ensure they are available to see you.  

     

  • Twitter: @AccentGroupLTD

Contact Us