We have several different types of tenancy agreements. Your agreement will be based on when you became a tenant with us and the type of home you are in.

Our most common types of tenancies are listed below:

  • Starter Tenancy: this is the main type of tenancy we issue for new tenants. This tenancy is initially for just 12 months and providing there are no issues or significant breaches of your tenancy agreement this would be promoted to a full assured tenancy. The amount of rent you pay will be set when the tenancy starts and then reviewed annually in April.
  • Assured Tenancy: this is our most common type of tenancy. The rent for your home will be set at the start of your tenancy and will be reviewed once a year. The date of your rent review is detailed in your Tenancy Agreement alongside details of how your rent will increase. We must abide by your Tenancy Agreement and the rules set down by the Government which state that no rent will increase by more than the previous Septembers Retail Price Index plus 0.5% plus £2 per week.

If you are unclear about what type of tenancy you have please refer to your tenancy agreement or contact your customer partner on 0345 678 0555.


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