Your rent is the regular payment you make to us for your home.
The amount of rent you pay depends on the size of your home and where you live.
How much am I paying for my rent?
Rents vary from home to home, the best way to find out how much you pay and see the full breakdown, is in your charge notification booklet. You will have been sent this before your current charges started and you can find a copy on your MyAccount. You can also contact us or speak with your Housing Partner or Scheme Manager.
Your charges may change every year. We send you details of your new charges at least one month before they start.
How do you calculate my rent?
We calculate rents following specific guidance relevant to the type of rent you pay.
Most of our tenants pay a social or affordable rent. Ordinarily, the government allows these rents to be increased every year using a calculation based on the Consumer Prices Index (CPI) from the previous September, plus an extra 1%. The Office for National Statistics (ONS) calculates the CPI by noting the prices of everyday items and services in what is known as a ‘basket of goods.’ They look at how much these prices have risen since the same date in the past year and, every month, publishes a CPI figure.
Some tenants pay a secure (or fair) rent, in which case the rent amount is confirmed by a rent officer at the Valuations Office Agency.
Other types of rent include intermediate market rent and market rent – these rents are increased based on the specific terms set out in your tenancy agreement.
If you pay a social or secure rent, service charges are charged in addition to the rent you pay. If you pay affordable, intermediate market rent or market rent, service charges are included within your rent charge.
How Do I pay my rent and service charges?
For more information on how to pay your charges, please visit our ways to pay page.
