Planned Maintenance Programme 2021-22
We are really pleased to let you know that we are planning to carry out work on your external decorations in the coming financial year, (1 April 2021 to 31 March 2022).
The works will be a mixture of internal and/or external works and we have already informed you in our earlier communication which contractor has been appointed to carry out the work. They will be in touch in the next few months to introduce themselves, talk about what they will do and let you know when and how long they will be in your home. Please understand that appointments may have to change, but we will always tell you if they do.
Before any work can start, we may need to carry out an asbestos survey to check if there is any asbestos present. We need to check there is no hidden asbestos which could be disturbed when work is being carried out. There is no need to worry about this. If a survey is needed, it will be carried out by our specialist contractor, Environtec, who will contact you directly, either by phone or letter, to make an appointment to do the survey. Not every home will need a survey, so there is no need to worry if you are not contacted.
Our leaflet, about 'External Decorations' provides important information to help the work on your home run smoothly, together with details of the work we will be doing and how it will affect you.
The works will be fully supervised by a site manager through to completion.
The safety of you, your household and our contractors is our top priority, and all our contractors will wear appropriate PPE (personal protective equipment). If they are not wearing appropriate PPE when they visit, or you feel at risk in any other way, please let us know straight away. We will never risk your safety and neither should our contractors.
When our contractors are in your home, or on your estate, please respect social distancing and don’t approach them. If you have any questions or concerns with the work they are doing, please get in touch.
Our mission is to provide homes that people are proud to live in, and we are working hard to do this under the current Covid-19 restrictions and complications. For all our repairs and improvements, we will always follow the government’s current advice and any other guidelines from your local council. Our special Covid-19 page has the latest updates on all our services.
If you have any questions, or would like more information, please get in touch.