Planned Maintenance

In this section, we explain what happens when your home is due for any planned improvements.  

If we've been in touch about some planned maintenance or improvement work that your home is due, you might find the information on these pages comes in useful. If you don't have ay work due, you might still find the information available for when you do. 

Please note, this information is for guidance only and, depending on the type of home you live in, there may be some differences in the way the work is carried out.

We will contact you when you are due for any planned improvements, but if you would like to ask us anything about our planned programme, or you have any questions about the work your home is due, please email us on

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