My name is Roy Clarkson and I am the income manager for both the Yorkshire and South region.
I have been with Accent for just over 8 years and worked my way up from the repairs service to Income Manager. My ethos has always been to support our customers to improve their financial situation and I want to build trusting relationships where the customer knows they can rely on us to do all we can to help. Nothing gives me more job satisfaction than my team being able to improve the life of our customers and ensure they can remain in their home and live a peaceful and happy life.
We're always here to help and you will never be met with judgement, if you have any concerns please don’t hesitate to speak to us.
My name is Mark Brown and I’m the Income Manager for the North East.
I’ve been with Accent for 15 years, starting life here as a Housing Officer. Helping people is my passion, and I always strive to do what’s best for our customers' financial circumstances. Nothing gives me more pleasure than knowing I’ve helped someone stay living in their home with a better outlook for the future.
My team and I are always happy to help, so if you are struggling to pay your rent, get in touch.
Hi, I’m Tina Taylor the Income Manager for the East region.
I fell into this position many, many years ago and I still strive to give all our customers a first class service.
Myself and the team are available to answer and support you with any questions you may have regarding your rent account. We will always look to find the best solutions for you.
I pride myself and my team as offering our customers a tailored service, with no email or telephone call going unanswered. We are dedicated in providing prompt responses, as we understand that awaiting replies can cause unnecessary anxiety, especially when dealing with rent related matters.
If you have any concerns please don’t hesitate to speak to us.
Hi, I’m Joanne Vickers the Income Manager for the North West region.
I fell into this position at Accent many years ago. Mainly through my desire to always look to provide our customers with a first class service.
Myself and the team are always available to answer any questions you may have regarding your rent account, and support you during your time with us. We will always look to find the best possible solutions for you.
We pride ourselves on offering our customers a personal service, and never allow an email or telephone call to go unanswered. We know that it's sometimes difficult for our customers to speak to us about rent related matters, but we really want to assure you that we're here to help.
If you have any concerns please don’t hesitate to get in touch.