At Accent our regional income teams are available to help if you're ever struggling to pay your rent or service charges.

They can work with you to find the most suitable solution for you, and are able to advise on:

  • Your rent or service charge account and payments
  • Budgeting
  • Welfare support and how to apply
  • Identifying opportunities to reduce your expenditure so you can pay your priority bills

We also partner with other organisations who can provide expert support and advice with managing debt, including StepChange and Money Helper.

The Debt Advice service from Money Helper can help you find other local agencies closer to where you live, and the Money Navigator tool can provide you with an action plan based on your personal situation. Money Helper have also recently launched a new section on their website called 'Find your way forward'. It's designed to help anyone, who might be worried about their current financial situation to find a way forward and take the first step towards getting on top of things, and includes useful tools including a Bill Prioritiser. A quick, and easy-to-use tool, the Bill prioritiser will help you understand which bills and payments to deal with first and how to avoid missing any payments.

On our website we have a budget calculator, a welfare support calculator and page dedicated to providing you with the latest Universal Credit Advice.

If you are worried about your financial situation, struggling to pay your rent or other bills and you want to speak to us, please get in touch, and our Customer Service Advisors will put you in touch with an Income Officer in your area.


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