Ways To Pay Your Rent And Service Charges

We want to make paying your rent as quick and simple as possible. We've listed some of the different ways you can choose to pay below, feel free to pick the one that works best for you.


Paying your Rent and Service Charges

Direct Debit

Direct Debit is a simple, safe and convenient way to manage your bills and make regular payments from your bank or building society account.

You can choose to pay your Direct Debit either weekly, fortnightly or monthly so it coincides with when you get paid.

The easiest way to set up a Direct Debit is to call us, we can set up a Direct Debit over the phone.

One of the benefits of Direct Debit is that you can choose what date and how often your payments are made, so you could ask for the money to leave your account just after you receive your wages or benefits. Any payments will be taken on or immediately after the date you have chosen.


Under the Direct Debit guarantee if Accent or your Bank or Building Society makes an error, you are guaranteed a full and immediate refund of the amount paid.

We will always give you at least 30 days notice in advance of any change. As long as you wish to continue paying by Direct Debit you do not need to do anything.

Yes. If you'd like to cancel your Direct Debit please Contact Us.


Why not use ‘MyAccount’ to pay your rent safely and securely through Allpay, you can also check your rent account 24 hours a day, seven days a week? It's easy to sign up if you haven't already.


Did you know you can use the Allpay app on your phone pay your rent? Just download it from www.allpay.net and register in just a few steps. You can then pay your rent when it's convenient for you, and keep your account up to date from your mobile phone.

If you don’t want to download the Allpay app, you can still make a payment through Allpay online. It's simple, all you need is your email address, your rent payment card and a debit or credit card. Visit www.allpayments.net to register.

Online payments are secure, but if you prefer to telephone Allpay to pay your rent, there is an automated telephone number which is available 24 hours a day, seven days a week. Call 0330 041 6497 and have your payment card ready.

You can now also pay by text. You'll need to register to use this service, for more information visit: www.allpayments.net/TextPay/OverView.aspx

Allpay is not part of Accent, but we provide a link the service for easy access.

Easy Payment (Swipe) Card

With this card, you can pay your rent at any post office, PayPoint or Payzone outlet. Payments will usually take 48 hours to appear on your account.

Don’t forget to keep your receipts or payment reference numbers when you use your easy payment card for proof of payment, should you need it.

If you would like an Easy Payment (swipe) Card please contact us.

Service Charges

As part of your rent, you might find you pay for certain service charges for your home. These services can include, for example, cleaning and gardening. If you have any questions about your service charges, please contact us.

We can explain exactly what you are paying for and how the cost for these services is calculated.

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