Under our current incentives scheme, loyal customers who provide feedback about our services from time-to-time are eligible for entry into a prize draw. Read more here.

More recently, we have been thinking about how we can reward people on an individual basis.

We have seen examples of considered, insightful and detailed responses from customers in recent surveys and we are thinking about how we can reward engagement of this type. We’d like your feedback on our latest proposals.

In order to take part in this survey, please read our ‘Rewarding Quality Engagement’ proposal, and then take part in the survey here.

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