Find out more about how your views have influenced change at a local level...

You said: We should be doing more to serve the needs of older people in the local community.

We did: We held a Community Fun Day which was open to the general public. We asked those who attended about the services currently available for older people in the local community, and whether Accent could fill any gaps. We asked people whether they would benefit from a 'community hub' and what services the would expect it to offer (for instance; physical and emotional health and wellbeing, digital skills and getting online etc.).

You said: Residents at this Independent Living Scheme were concerned about fraud perpetrated in the local area, particularly targeted at older people.

We did: The Scheme Manager invited the local Police Community Support Officers to speak to residents about the dangers of identity fraud, courier fraud, holiday fraud, mass-marketing fraud, investment scams, door-to-door scams, banking and payment card scams, mobile phone scams, ticketing scams, online shopping fraud and auction fraud. Residents benefited from handy leaflets as well as first-hand advice.

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