Find out more about how your views have influenced change at a local level...

You said: Residents had expressed varying levels of satisfaction with the grounds maintenance service.

We did: We invited all residents on the mixed tenure scheme to take part in joint estate inspections, to bring to our attention any areas of concern. The estate inspections were attended by the local Customer Partner, Homeownership Specialist, Estates Services Officer and a supervisor from the grounds maintenance service provider.

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