Local changes in Heywood
Find out more about how your views have influenced change at a local level...
You said: Residents take a great deal of pride in the appearance of their estate, and would like grounds maintenance contractors to spend more time on-site.
We did: We consulted with residents about proposals to increase the duration of visits from the grounds maintenance contractor by 30 minutes throughout the summer months; allowing them more time to pick up litter, tend to shrubs and edge the beds. We explained how this would affect our service charges and gave every household the chance to vote for their preference.
You said: Residents complained about the communal bin store, situated under a tree, which is continually littered with fallen leaves and bird mess.
We did: We consulted with customers as to whether they would like us to build a canopy over the bin area.
You said: Residents were experiencing problems with anti-social behaviour.
We did: We installed CCTV on a trial basis to deter would-be perpetrators. After the first 12 months, we consulted with customers to determine whether they would like to keep the CCTV and would be happy to pay for this through their service charge.